Information We Collect
1. About CoolUncle
2. Information We Collect
3. How We Use Your Information
4. Cookies
5. Sharing Your Information
6. Payment Security
7. Data Protection & Security
8. Your Rights
9. Third-Party Links
10. Policy Updates
11. Contact Us
Information We Collect
At CoolUncle, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us online, or make a purchase. By using our services, you agree to the practices described in this policy.
1. About CoolUncle
CoolUncle is a modern dessert brand with one clear obsession: perfecting two icons—signature Waffles and bite-sized Mini Pancakes. Every order is made fresh: crispy on the outside, soft and fluffy inside, finished with premium toppings and our house-made sauces.
Just like we craft every dessert with care, we handle your personal information with the same level of attention and responsibility.
2. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
* Name
* Email address
* Phone number
* Delivery address
* Payment details
(processed securely through third-party gateways)
* Any message or enquiry you submit through our forms
b. Automatically Collected Information
When you browse our website, we may collect:
* IP address
* Browser type
* Device type
* Pages visited and time spent
* Cookies and tracking data (for analytics and performance)
3. How We Use Your Information
We use your information to:
* Process and deliver your orders
* Improve our website and customer experience
* Respond to your inquiries
* Send updates, offers, or promotional content (only if you opt in)
* Ensure security and prevent fraudulent activity
* Comply with legal requirements
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
* Remember your preferences
* Improve website performance
* Analyze traffic patterns
You can disable cookies in your browser settings, but some features may not work properly.
5. Sharing Your Information
CoolUncle does not sell or trade your personal information.
We may share your data only with:
Trusted service providers (delivery partners, payment gateways, hosting services)
Legal authorities, if required for compliance or safety purposes
All third-party partners follow strict privacy and security standards.
6. Payment Security
We never store your full payment details. All payment transactions are processed through secure, PCI-compliant third-party payment gateways to ensure maximum protection.
7. Data Protection & Security
We take multiple measures to protect your information, including:
* Secure servers
* Firewall protection
* Encryption technologies
* Limited access controls
However, no online platform is completely risk-free, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
* Access the information we hold about you
* Request corrections or updates
* Ask us to delete your personal data (unless legally required to keep it)
* Opt out of marketing communication anytime
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites.
10. Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
CoolUncle – Customer Support
📩 Email: info@cooluncle.com
📞 Phone: + 91 0000002355
📍 Address: Cool Uncle Waffles & Pancakes Shop 33-34, 56 Dukan , Indore 452001
